Incident Management best practices

Incident Management best practices

Improving incident management practices isn’t always easy. Although it is of high importance, often staff members don’t want to spend time learning about incident management. Let’s face it – it’s pretty boring for them. However, in the event of an incident or emergency, they need to know exactly what to do.

As a manager who oversees people it’s important to have a grasp on incident management best practices. This way, you can spread knowledge within your team and ensure that you are always complying with your legal and moral duties.

We’re rounding up some of the incident management best practices that every business should be aware of.

What is incident management?

Incident management refers to how a company or team responds to an incident. An incident could mean a variety of different things to different businesses, but what is important is that each business has clearly defined understanding of possible incidents and has clear instructions on how to manage them.

Without incident management practices in place, businesses can be liable in the event of an incident. Incident management helps to mitigate the disruption caused by an incident and reduce harm when an incident occurs. It allows businesses to continue business as usual whilst also maintaining their obligations to their employees and the public.

The stages of incident management can be defined in simple terms as identifying, analysing, reporting, correcting and managing hazards. The goal of incident management is to effectively report incidents and ensure that the risk of a potential incident is minimised in the future.

Why do businesses need incident management practices?

Businesses need incident management in order to protect their reputation, their employees and comply with their legal obligations. The WHS Act requires that employers notify the regulator of certain types of workplace incidents depending on how serious they are. 

This measure is in place to protect employees and businesses from putting a foot wrong, and to ensure that every safety incident at work is fully reported. Depending on how serious the incident, a business may be required to preserve the incident site. However, this will be relayed to the business via the regulator once they report an incident. 

The important thing to remember from a businesses’ point of view is to ensure that all relevant staff understand the incident reporting guidelines and are able to carry them out on behalf of your business. This is where cloud-based workplace training and incident management reporting systems are extremely beneficial.

Incident Management best practices

 

Train staff to report incidents as first responders

This tip relies upon training having already been completed before the point of an incident. In short, the first responder needs to have already had sufficient training in how to respond to an incident. 

A comprehensive ‘first responder’ E-Form on an online incident reporting system can help with this, and urge the first responder to take the right steps. With Beakon, all incidents that are reported will work through a built-in Risk Matrix and prompting questions to assess the incident effectively. Prior to the incident happening, it is essential that the first responder has already been briefed on the process of incident reporting.

 

Investigate the incident

It is best practice to investigate any incident that occurs in your workplace. This doesn’t necessarily mean that the incident has to be reported to a higher body, but it means that your business needs to report and investigate all incidents internally.

 

It is key that you assign mandatory investigations based on risk level, looking at things like why the incident occured, the root cause and Contributing Factor Analysis. It is also important that you review investigations for quality and accuracy before being released for action.

 

Analyse the incident and report to a regulator if necessary

In some cases the incident report will need to be escalated. In order to do this properly, you will need to analyse the incident and assess its seriousness and risk level.

An incident management platform means you will be reminded to escalate the incident report automatically based on your business rules. The complex administration of compliance can be tricky to master, but with a platform that embeds your Health & Safety framework, business rules, and industry and legislative requirements within it, you can rest assured that you are protected.

Record corrective actions

After an incident occurs, a company is required to take corrective actions to ensure that it doesn’t happen again. In order to do this, you may want to invest in a digital platform that allows you to create an online paper trace that can’t go missing. Providing corrective actions and showing how you are minimising risk is an essential part of compliance, and a best practice that should not be forgotten about.

 

Create a return to work program

 

When someone has been involved in an incident, it is a requirement that you support them in their return to work. Incidents involving an injury will mean that the individual will likely need time off, and may have special requirements when they return.

It is best practice to ensure that the returning employee’s needs are met, and that regular meetings are hosted to see how they are getting on.

 

Incident Management software that helps keep your business compliant

Incident management software helps to keep your business compliant and ensure that employees are protected. It is not simply about reporting an incident. A business must also be aware of the incident management that needs to occur in order to continually evolve and minimise incidents.

At present, we’re offering a free trial so that you can see how incident management works with Beakon software. Sign up now!

How To Keep Employees Engaged When Learning Remotely

How To Keep Employees Engaged When Learning Remotely

With remote work becoming the norm, knowing how to keep employees engaged in their training when working remotely is essential. Disengaged employees can cost your business, and therefore keeping them engaged while they train should be a top priority.

For many businesses, L&D is last on their to-do list and therefore the evolution to a digitised, cloud-based LMS system is often held off. However, with 2020 proving that every business needs to be prepared to train their people remotely, it’s time for businesses to invest in the software to keep employees engaged.

Here are the top ways to keep employees engaged when training remotely:

 

  • Communicate regularly to keep them up to date 

 

One of the key reasons that people switch off with their remote training is that no one is communicating with them. Whether it is reminding them to carry out the work, or offering advice on why learning on the job is so important, without communication remote training can seem like a waste of time to your busy employees.

Remote learning isn’t easy, but having communication channels that sit within a secure LMS is a sure fire way to remind people why they’re doing the training. Communicate with your employees regularly when working and training remotely to keep people awake and engaged.

 

  • Offer reminders to complete the training 

 

We can all be forgetful from time to time. Whether you’re a manager who needs to keep on top of your team’s training, or the staff members who’s training is overdue, when we’re busy on other things training can slip our minds.

Offering reminders that training is due or upcoming is a great way to allow employees to plan their time. With reminders, training doesn’t come as a last minute shock on a Friday afternoon when employees really can’t be bothered.

 A solid LMS makes this reminder process super easy by harvesting data and keeping track of where employees are up to with their learning. With this data, they are able to remind managers and the individual team members when something is overdue. This not only helps your business remain compliant, but it also allows your employees to stay engaged with their training.

 

  • Use a mobile-friendly system

 

Nowadays, it is essential that remote learning comes packaged in an easy-to-use mobile system.

Why? Because if you’re an employee on the go, the last thing you need is to have to sit at a desktop on site and complete training. Not only is this often a waste of valuable employee time on site, but it also means that your team members might have to complete training at a time that doesn’t suit them.

Everyone learns differently, and while one employee’s peak learning time might be 3pm on a weekday, others would prefer to complete training at home. With remote learning that is mobile compatible, the choice is placed into the employees hands. By empowering them in this way, you can ensure that they stay engaged and can learn in their own time.

 

  • Encourage them with feedback

 

Online grading is one of the quickest and easiest ways to let employees or contractors know how they’re doing with their training. With quick and easily digestible quizzes, people don’t feel as though training is a mammoth task. It’s all about offering learning in bitesize chunks that make it more fun.

It’s not just about offering them feedback online though, with live customisable tracking a quality LMS will allow you to see how individuals are doing too. This makes it super easy for a manager to check in on their team and see who is doing well and who needs a helping hand. Once managers can see how people are doing, it is recommended to reach out to team members and offer feedback.

An LMS makes this such an easy task, but the power of feedback and encouragement should not be underestimated. Empower your people with positive feedback, and you’ll soon see training engagement rates soar.

 

  • Make knowledge sharing easy

 

Not all knowledge on an LMS should come from packaged, external content. This can be helpful for some topics, however often site-specific or company-specific knowledge can only be shared from person to person. Therefore it is important that the content you’re sharing with your people isn’t generic, and sometimes comes from employees within the business.

If your content is boring and generic, your team will likely switch off as they’ve heard it a hundred times before. With a platform that enables knowledge sharing, your people will be much more engaged. When learning off of other people in the team, and handling documents that are actually used in real life, your people will feel more immersed in the learning process.

 

Do you need to do more to keep your employees engaged when they train remotely? Get in touch now to see how Beakon software can revamp your employees remote learning experience.

What Is A Cloud-Based LMS?

What Is A Cloud-Based LMS?

Whether a company is looking for online induction software for visitors, or complex company-wide training deployment, cloud-based LMS systems can help your business track progress and keep up to date with any gaps in knowledge. Traditionally, these systems have been paper-based, however in the modern digital world it is essential that businesses make the transition to digitise their learning processes.

With the rise of elearning and remote working, cloud-based Learning Management Systems (LMS) are becoming increasingly popular. Not only do they make learning easily accessible to team members, they also maintain a digital trail which allows companies to retrace their steps and keep up to date with their obligations. We’re looking at what a “cloud based LMS” actually is, and why they are rising in popularity.

 

What Is A Cloud-based Learning Management System?

 

Cloud-based Learning Management Systems host elearning via the internet, as opposed to on hardware or software on specific devices. Since they are hosted on the internet, they are accessible to anyone who has been granted secure access via a web portal.

This makes cloud-based LMS’s very accessible and flexible, and ensures that employees find it easier to uphold their personal obligations within your company. Empowering your people to take control of their learning can have amazing effects, and a flexible cloud-based LMS system makes that possible.

Why Are Cloud-Based LMS’s More Effective Than Traditional LMS’s?

 

  • Easy to install: Within a very short timeframe, your employees can be learning on a cloud-based LMS. Their short install time is a key benefit as opposed to working with an LMS that is installed onto a device.
  • More secure: The cloud is considered more secure, as they are hosted on secure online platforms.
  • Scalable as a company grows: As your company grows, you may need to accommodate more employees or users on your LMS. With an online cloud system, you will be able to scale up as you grow.
  • Mobile compatible: Increasingly, people want to complete their training on mobile devices, which isn’t always possible with traditional LMS systems whereas with cloud-based systems employees can access training on mobile.
  • Flexible learning: A key benefit vs traditional systems is that employees can learn wherever, whenever as long as they have internet access.

How Does A Cloud-based LMS Benefit Employees?

 

A cloud-based LMS delivers training to staff and contractors anywhere. This means that employees will always have the right tools on hand to upskill and ensure that they have the relevant learning software by their side at all times.

This can be especially helpful when it comes to health and safety training, or site specific training, as employees can go back over their training on the LMS. As well as offering flexible learning that can be accessed at any time, a cloud-based LMS system makes it more interactive and engaging for employees so that they actually want to do it in the first place.

With an LMS that utilises cloud-based technology, employees have access to logs and training that can be customised and re-purposed to target different audiences and different learning outcomes.

How Does A Cloud-based LMS Benefit Employers?

 

A cloud-based LMS benefits employers by offering flexible learning that employees will enjoy completing. This will make it much easier for employers to ensure that training is completed, and takes the stress out of having to chase and remind people verbally. With digital reminders, the process is automated which saves time and hassle.

With customisable dashboards, live tracking, and online grading employees find that training is much easier to deliver and manage remotely. In this sense, cloud-based LMS’s benefit employers by making the whole process a lot easier and ensuring that they maintain compliance with a digital trace of completed training.

What Can Cloud-Based LMS’s Be Used for?

 

Cloud-based LMS can be used in a variety of ways, including:

    • Employee Training: The most common use case of LMS is to support the training and development of internal employees
    • Customer Training: Cloud-based Learning Systems can be used to deliver training to customers who need to understand how to use a product effectively. 
  • Visitor Training: When you have visitors to a site or location, sometimes it is essential that they are trained. A cloud-based LMS can be used to educate visitors and keep everyone safe.
  • Safety Training: Safety training is a great use of a cloud-based LMS’s system as it can be used to keep workers and contractors updated with the latest best practices when it comes to safety training. 

 

Learning Management Systems That Improve Training And Delivery

When considering which LMS your company should choose, it is always wise to opt for a cloud-based system. The benefits are vast, and overall these benefits combine to allow a business to future-proof. 

Why not take Beakon for a test drive and discover all the benefits of a cloud-based LMS for yourself? 

 

 

Key Aspects Of Health And Safety Legislation

Key Aspects Of Health And Safety Legislation

It can be easy for companies to think that health and safety legislation, or OHS as it’s also known, isn’t relevant to them. However, Occupational Health and Safety needs to be a top priority for all Australian companies of any size. Whether you work with 2 people or 200 people, ensuring that they are safe and well cared for on the job is an ethical, moral and legal responsibility.

As an employer, you have a duty of care to provide to your people. This means that things like reporting incidents, reducing workers risks and ensuring that adequate safety training is undertaken is essential as a legal requirement.

More companies than ever before are actively looking at ways to improve their own occupational health and safety management system, so that they can meet the needs of their people and abide by the OHS standards.

To help you understand what OHS entails, we’re looking at the key aspects of health and safety legislation that you need to know about.

  • Duty of Care

A business has a duty of care to ensure the health and safety of those at the business is not compromised. This means that no employee, contractor or visitor should be put at risk as a result of the activities of the business. As you can imagine, in high risk sectors this can be hard, however it is essential that employers are consistently assessing the work environment to minimise risk and abide by their duty of care to individuals.

Under duty of care there are regulations that ensure it is fair for both employers and employees. Ensuring health and safety in terms of the duty of care means eliminating risks as is “reasonably practical”. Duty of care means that employers need to be duly aware of risks and be seeking to minimise them. For more information on the obligations associated with each risk type, you can head to the WHS regulations to understand how you can comply with your duty of care.

  • Working with other duty of care holders

As someone who holds a position of responsibility within a company in terms of OHS, it is essential that you consult and coordinate with other duty holders. WHS regulations dictate that more than one person can have the same duty and therefore they will need to consult one another to ensure that they retain that duty and manage it effectively together.

So far as is reasonably practical, duty holders must “consult, cooperate and coordinate” with another business over the safety of a worker. This continues up until the point that there are limits on their influence or control of the situation. 

  • Consulting with workers 

The WHS act dictates that where practical, employees must consult workers on health and safety risks as they arise. This consultation process should take into account their thoughts and feelings on the matter as well as sharing vital information that will keep them safe.

This rule goes not only for direct employees but also contractors and labour hire employees too. A Learning Management System can provide an effective way to communicate with employees and contractors regarding health and safety.

  • Due diligence 

Due diligence features in the Work Health and Safety Regulation in order to ensure that individuals keep up a company’s end of the bargain when it comes to health and safety.

While a company may have duties and responsibilities overall, there are also obligations that individuals must abide by in order to be compliant with “due diligence”.  This part of the WHS ensures that individuals must do everything in their power, where reasonably possible to ensure that health and safety regulations are upheld. If individuals do not show “due diligence” then they may be personally responsible.

Safety And Compliance Software That Keeps You On Track

With safety regulations that must be respected and legal requirements that must be met, it is essential that businesses find the right systems to maintain compliance. These software systems could include learning management systems, incident reporting systems and safety management software.

With compliance software, companies find it much easier to stay on track with the health and safety legislation that must be met. Plus, with a digital trace, companies are able to protect themselves and better understand how their people are tracking in terms of health and safety. If you think your company could benefit from better health and safety management, why not contact Beakon to sign up for a free trial?

Online inductions: Are they effective?

Online inductions: Are they effective?

Are online inductions effective?

With COVID-19 having shaken how we do business, many businesses are opting to do inductions online now. This goes for traditional office setups, as well as businesses operating a site or working with contractors.

People have realised that online inductions are very effective and can speed up the process, whilst also requiring less manpower and offering a paper trail. These benefits have made them a rising star or 2020, with their popularity set to increase in 2021.

Here’s why your business might want to consider online inductions:

  • Offer your employees the chance to work in their own time

People learn in different ways, and at different times. With the online inductions you can allow your people to do self paced learning that they can complete at a time that suits them. It’s the ideal way to allow people to do their induction in their own time, whilst also creating a relationship with your employees whereby they know that their learning and safety compliance is their responsibility as well as your company’s.

  • Decreased operation costs

In person inductions can be very boring and repetitive, and they take a lot of time for a more senior employee to go through. This is essentially a waste of their valuable time, when the induction can take place online. Not only do you save on the costs of your people and their time, but you also save on things like room space, printed materials and external trainers. 

  • Online inductions allow you to record progress

Another key benefit of online inductions is that they are fully recorded. This means that your business is left with a paper trail of the training that an employee has completed which is great for both compliance and internal understanding of who has completed what. 

  • Consistency

With online training, you know that everyone is on the same page. Literally! Everyone completes the same training which means that you know that they are getting the same messaging, and that that messaging is correct. There is nothing worse than having a dispute and an employee saying “well I was taught to do x this way”. With online inductions, you know exactly what everyone was told, you know that it was consistent and you know that the employee signed off to say that they understand it.

  • Online inductions are mobile

One of the most troublesome aspects of in person training is that it requires people to be present. Online inductions can be completed wherever the employee is. Whether they want to work on mobile, a tablet or their computer, you can be sure that it will be easy for them to access their online induction and that they won’t have to pass on a piece of paper that might get lost. All of the information can be pulled up, at any time and any place on mobile.

  • Reduced risk with online inuctions

When you carry out inductions online you reduce the risks that are associated with putting a potentially untrained person in a high risk environment. Training online can allow you to fully train someone before they get onto the site, meaning that they will already have a good understanding of safety precautions.

What is a Contractor Induction Software?

A contractor induction software is an online solution that enables employers to quickly, and cost-effectively induct a new staff or contract worker. This software helps you to train your workers so that they arrive ready to work and compliant.

It should be noted that online induction could not replace a site-specific induction that will require meeting in person to cover any specific dangers or hazards. However, it is good enough to cut down on wasted time and allows everyone to be more productive.

As you can see, using technology to streamline your contractor induction programs will save you time and money. If you are unsure of how these benefits will work for your company, you can take advantage of a free, no-strings-attached trial of our online induction software.

 

Does health and safety software save businesses money?

Does health and safety software save businesses money?

One of the questions we are so often asked about health and safety software, is whether it will save the business money.

On the surface, it can look like health and safety software is an added cost as opposed to something that could save your business money. However, this couldn’t be further from the truth. 

Health and safety software can save your businesses huge amounts in insurance, injury claims and compliance costs, which can not only hurt your business financially but in terms of reputation damage too. Discover why health and safety software can be one of the best ways to save money, and ensure that you have the best practices in place as your business grows.

Here’s some of the ways health and safety software will help you save money:

Improve how your business responds

One of the main costs associated with health and safety that set people back are the response times and how the business responds to an incident.

These are the areas where mistakes can be made, incidents can be left unreported and ultimately the business can be liable. A significant amount of time and money can be saved by implementing more effective safety management and incident reporting systems that help you stay on top of everything that is going on within your business.

Your business could save money with these systems by improving the response time, minimising clean up, encouraging a faster return to normal productivity and preventing the need to replace damaged equipment.

Safety systems that help you set out how employees and contractors should respond to an incident can significantly improve emergency response time, which in turn saves money.

Does health and safety software save businesses money?

Avoid Penalties 

One of the main ways that businesses lose money when it comes to health and safety is when they don’t comply with rules and regulations and end up being fined.

Compliance is crucial to reducing fines and ensuring that things are done the right way on your site or project. With health and safety software in place employees are aware of the guidelines and have an easy to read guide on hand on their mobile or tablet. This helps to minimise error on the businesses behalf and means that your teams can identify and communicate with the right person when unsure of what to do. 

In this regard, the compliance goal becomes much easier to achieve and maintain, which reduces the likelihood of any penalties that can add up in the long run.

Does health and safety software save businesses money?

Reduce costs associated with accidents and incidents

The cost of having an incident occur on your site can be shockingly high. Correcting mistakes, paying fines, or paying out to compensate staff who are injured on your site can make a huge dent in your profits and in some extreme cases even put you out of business.

Having safety management software in place helps to reduce costs associated with accidents in two ways: 

  • Reduces the likelihood of the accidents 

The best way to avoid having to pay out for accidents is to avoid having them in the first place. Health and safety software helps your business do just that by ensuring that measures are in place to reduce the risk of an incident.

  • Ensures you are doing everything correct if something does happen

Sometimes accidents are just unavoidable, and in these moments health and safety ensures that you are covered and have done everything you can do reduce them and report them if they do happen.

Does health and safety software save businesses money?

Save on reputation costs with health and safety software

The immediate costs of an incident on your site are obvious – compensation costs, costs of temporary workers, sick leave costs, insurance premiums – the list goes on.

However, some of the costs that are caused by an incident are hidden. Included in these costs are things like reputation damage and team morale that can cause issues.

If your company reputation is damaged you may find it hard to generate new business, or keep your clients if they don’t trust that your business is operating safely. This is especially true in a small business scenario, where many clients may know each other, or your story may feature in the local news.

Your reputation both internally and externally can have a huge effect on your profits. People need to trust your organisation both from within and without in order for you to continue doing good business, and a health and safety system helps solidify that.

Does health and safety software save businesses money?

Reduce Insurance Costs when you have health and safety software

Another important and often overlooked cost-saving of health and safety systems can be lower insurance premiums.

When a business is able to show that they are compliant and have measures in place to reduce incidents, they will often see a drop in their insurance premiums.

Plus, you will also benefit from a lower rate of injuries and incidents on your site, which will help you in lowering your premium. In having less incidents, and dealing with them correctly when they do happen so that perhaps you don’t have to claim as frequently will ensure that your risk is lower.

This often results in cost savings through lower insurance premiums.

Are you looking for an exceptional health and safety software for your business? Discover Beakon Software today.

What role does business software play in digital transformation?

What role does business software play in digital transformation?

Software is not everything to digital transformation, but it is very important. Software updates and more importantly the education and getting people to use the tech is crucial for digital transformation.

Technology and Digital Transformation are definitely linked. But their relationship is subtle and is worth examining. Understanding the true nature of Digital Transformation is essential to knowing what it means for our businesses and organisations. 

Two widely held statements about Digital Transformation and technology:

– Digital Transformation amounts solely to digitising products and services.

– Digital Transformation is driven by technology. So, to transform digitally you must adopt new technology.

These both require further analysis…

Digital Transformation is Digitisation

Digitisation is the systematic transfer of products, processes and services online – ecommerce, document storage in the cloud, app-based administration.

During the digital age, this process is necessary and beneficial for many businesses to survive.  It allows convenient collaboration and more accessible products.

However, in this instance it does not amount to Digital Transformation – it is merely a tool to increase efficiency.

Digital Transformation = Technology Adoption

Adaptation is often paired with competition. Adapt or fall behind. Business leaders strive to tackle that challenge – often through adopting the latest technology. 

Nevertheless, whilst adopting software and technology can certainly help success in the  long term, it is not strictly Digital Transformation.  The primary steps towards digital transformation start within the business itself.

Strategy and culture come first

  • Strategy is the place to start

Strategy sets a direction along which the business travels. Strategic processes define problems, understand the market, the customer and the available resources that are needed to generate advantage over competitors. 

There is no successful strategy without a culture to support the experimentation that comes with strategic decisions – free rein to test ideas and gather data. 

  • Engaging people is the next step

The next change comes with staff and customer engagement. That is, the ability to provide valued services or products. Good customer engagement is a vital stepping stone towards Digital Transformation. This is because, when businesses  engage with our staff and customers, it facilitates implementing innovative software that will accelerate the business forward.

  • Then it’s nailing down your processes

Instilling processes that keep the digital transformation going is the next challenge.  Businesses need to aim at continual cycles of innovation – where internal processes support the strategy and the correct culture sustains competitive advantage.

  • Once those elements are solidified, software comes in

Then comes technology. This is all on the chalkboard until the correct technology is put in place. This is the stage when software can make a HUGE difference to digital transformation, and when adopted and embraced by your people it can change the way that you do businesses forever. 

Technology is a Cog in the Machine of Digital Transformation

The digital revolution, powered by technology, is responsible for the rapid speed of change we are currently experiencing. There are a host of digital tools that perform tasks in different ways – from the internet, to  artificial intelligence, to nanotechnology and robotics.

It’s easy to keep referring to technology as the be all and end all. But viewed correctly, the salient point is that technology provides us with faster, more efficient, more convenient, affordable and accurate processes.

These processes achieve human goals. And it is those goals that need to be kept in the forefront of the business mind. The danger is to get bogged down in an arms race that doesn’t actually help you achieve your business targets. 

Only when a piece of software no longer helps you achieve those targets in the best way, should it be considered obsolete. 

Digital Transformation means creating digital businesses that are agile and innovative in the digital age. The opposite are businesses that are ‘doing digital’. 

So, what is the role of software in Digital Transformation?

Business software, like most technology, provides a solution to a problem. They are  tools, delivery agents, cogs in a machine. . 

The key to successful technology design revolves around a clear definition of a problem followed by an understanding of the context around that problem. Put simply, technology is just one of the change blocks that need to be assessed when undergoing a Digital Transformation.

Software gives us the means to undergo a digital transformation. It’s how we utilise it that will bring the changes we aim for.

5 ways that learning management software protects your business

5 ways that learning management software protects your business

Businesses can be fragile things – they need careful inspection and protection in order to survive. When you employ people, it’s essential that they understand their role and safety responsibilities, otherwise you put your business at serious risk.

Systems like Learning Management Software can be installed to help keep your business running efficiently. Take a look at the top 5 ways that Learning Management Software can protect your business.

Limitless E-Learning 

In the modern climate, E-learning has become very popular. Online training courses bring huge benefits to a company that chooses to implement it. Employees are able to expand their knowledge base by learning from experts across the world. The potential is limitless.

Cost effective

Not only is Learning Management Software a way for employees to gather from an unparalleled bank of information, it is also more cost-effective than investing in in-person training. These kinds of software applications function as virtual classrooms. Employees attend from whatever remote location that best suits their employment situation, meaning that productivity can remain high. 

Upskills employees 

Learning management systems generate virtual learning environments with set modules, resource sharing and time limits. They are environments where learning is carried out efficiently. This is important because it gives employees the chance to take the process of upskilling seriously.

As the system runs each new training module, employees will be able to dive into the E-learning with very little difficulty or wasted time. The result: a much more high-trained, highly-motivated workforce.  

Digital trace

Learning Management Systems make it possible to keep track of all the administration, documentation, reporting and delivery of e-courses. In larger companies, it can often be hard to measure or define employee development. But with management systems, every trainee’s progress is kept readily available and easily illustrated in reports. By using these reporting tools, administrators can monitor how well each individual is doing and tailor their training accordingly. 

Keeping an accurate digital trace of all E-learning is vital when it comes to aspects of training that affect safety, like health and safety training. Management systems are really good tools in maintaining strong compliance practice within a company. Reducing risk of non-compliance should be at the top of all companies’ to-do list. 

Understanding your team’s knowledge

Learning Management Systems are also incredibly useful for getting a holistic view of how much your organisation knows. Learning applications provide a detailed picture of how much each department brushes up on their knowledge and upskills their people. 

This is something that often proves difficult in organizations that operate across various different platforms. Data on how much learning is going on can be lost and therefore it becomes tricky you understand how much your people actually know. However, when training is run across a single Learning Management System, these figures are presented clearly. 

Learning Management Software For Your Business

Businesses suffer from disjointed approaches to E-learning – or training in general. These disjunctions often create internal confusion or even financial instability. However, management software can help tidy up the process and keep businesses protected from inefficiencies. Discover more now!

How to grow your business during a pandemic

How to grow your business during a pandemic

COVID-19 has affected the economy, and the businesses that keep it running. Companies have been forced into a limited or remote capacity and some have even had to shut down altogether. 

At first glance, the opportunities to push growth forwards appear to be slim. But there are ways that  businesses can keep expanding, even during the pandemic.

We’re assessing some ways to keep business operations improving, despite the setbacks and unstable circumstances that we find ourselves in.

Invest wisely

During periods of economic instability, it is important to keep up cautious investment. Firstly, identifying any unnecessary expenses can help you assess how to move forward. Once these expenses are eliminated, you can focus on using these newly-freed capital to invest in services that will maintain steady growth. 

Finding software and products that help you to make and save money over the long term are essential. During this period businesses can assess their investments and look at where they could improve their spending to increase returns.

Use technology and management systems

There are lots of technological services that can streamline a business and keep it productive even during a pandemic. Marketing technology can be an effective tool to increase sales, for example. When combined with other management systems, you are able to gain a more holistic view of the business – workflows, customer behaviour and internal logistics. 

Managing the performance of digital marketing can be tricky. It can be a weight on the shoulders of internal marketing or IT teams. But with outsourced management systems, the process of tracking and optimisation can be smoothed out easily. Working with partners in this manner will give a business time and flexibility to expand, despite uncertain times. 

Virtual learning and communication

Hosting virtual events for staff or customers that are operating more remotely these days is a good way to keep communication up. 

Communication and training should be authentic and transparent. Use Learning Management Software to reach employees or visitors to the business from the comfort of their own home. Internal teams may need strong, but understanding leadership in a time of crisis. Keeping everyone in touch with one another and encouraging open communication will build a sense of trust and community that is ultimately beneficial to the business. 

Or, if communicating with customers, make an attempt to reach out and support them during the pandemic. Let them know the measures you’ve taken to tackle COVID insecurity. It will go a long way with your brand. 

Stay focused

During a pandemic, there will inevitably be things that a business cannot prepare for. But if you stay focused on creating opportunities to grow whilst you tackle these challenges, your business can thrive. Seek out different approaches or ways to outsource services that can give you a more effective business output. 

Discover how Beakon software can enable you to grow your business and improve business processes in the face of a pandemic. Start your free trial today.

 

How To Have Conversations About Safety With Your Team

How To Have Conversations About Safety With Your Team

It is common for contractors to be faced with managing larger, more complex projects these days. They have to keep on top of budgets, deadlines, collaborators, changing of orders, progress reports, payroll, safety, compliance requirements and much more.

Managing construction projects comes with a swathe of regulations that present their own challenges. Noncompliance issues can lead to delays or stoppages, and so contractors should do everything they can to have good, effective safety conversations.

Safety is not the most engaging topic of conversation, especially for a busy employee. So the way that workers will deal with safety conversations hinges less on the actual message, but more on the method by which it is delivered. With this in mind, it makes sense for supervisors to invest in learning how best to have compliance conversations.

Learn the compliance regulations

There are some common compliance regulations that should be relevant in any compliance conversation:

        Contractual agreements between owners, contractors and subcontractors.

        Building codes.

        Insurance and bonding requirements.

        Credit and background checks.

        Wage and union payroll agreements.

        Lien requirements.

        Safety regulations.

Starting a conversation armed with up-to-date information will make the entire process smoother and more comfortable for both sides. A lot of compliance regulations are easy to learn, since the OSHA standards for the construction industry apply throughout.

Other areas such as building codes and insurance requirements will change by location which is why you should be thorough in checking the relevant authorities in your city and state.

Reduce The Manual Compliance Processes

After having checked the requirements, it is pertinent to share the knowledge across all relevant parties. Having a reliable system for this is also essential for keeping track of compliance data. 

Paper copies of compliance data are often lost or misplaced and collecting them can lead to delays. Compliance is also an ever-changing beast and digital copies can be updated much easier than physical sheets. Having easy access to information throughout the organisation helps you stay ahead of possible compliance document expirations.

With all the relevant information and a system to help share it, all that remains are the actual conversations. It can be a sensitive subject and there are some helpful tips to handling compliance conversations well.

Top Tips On Having Safety Conversations At Work

  • Approach With Humility

It is recommended for any safety leader or supervisor heading into safety conversations to avoid a know-it-all dynamic. Even if you’ve researched the issue correctly, it always helps to enter conversations with humility and an assumption that learning is a two way process.  

That means don’t give lectures and avoid repetition. Neither party is having a safety conversation to show off; it should be an exchange with the goal of making everyone safer.

  • Find Out More About What They Already Know

If you’re working with a contractor or employee who has interviewed well and shown that they understand health and safety regulations, then asking them about how they work is always a good place to start.

You’ll likely be surprised at how much they know, and this is the beauty of having these knowledge-sharing conversations.

  • Always Seek Confirmation

Before finishing any compliance interaction, make sure to seek confirmation. Perhaps ask the contractor or employee to summarize the conversation in a non-demanding manner. Ask people what they took from the conversation and also what they understood to be priority points. This can be a chance to straighten out any misunderstandings or inconsistencies in the compliance regulations.

At the end of the day, open and honest communication between teams is the key to keeping the workplace safe for everyone. Regular checking between parties that share their knowledge and experience will lead to the right results.