3 Things You Need to Know About Incident Management Software
Everything in life has a domino effect in some way or the other. Of course, some might be considered more influential than others might. However, every incident has far-reaching consequences. The same holds true for today’s businesses.
It does not matter whether you are managing safety, security or even compliance. Any incident, no matter how insignificant it seems, could either be a cause for celebration or alarm. For example, a little change in how the production assembly operates could dramatically increase organisational efficiency, which in turn improves turnover.
Conversely, a little incident could open a company up to several risks that even an effective risk management strategy cannot foresee. Regardless of whether you currently have things under control or you are looking for a way to improve your company’s incident reporting and management system, this article will show you a few ideas using incident management software can help.
- Good incident management software should be easily customisable
No two incidents are the same. Therefore incident management should never be handled on one-size fits all basis. When you decide to use software to manage your company’s incident reporting, you need to look for one that allows for easy and flexible configuration. Workflow processes, notifications, and permission to access documents should be easily customised to match your organisation’s in-house policies.
- Good incident management software ensures department-wide benefits
Every department can benefit from an incident management software. Usually, safety, security, and compliance are the obvious choices when it comes to those who benefit the most from deploying incident management software. However, other departments such as HR, IT, accounting, marketing and legal also benefit from a robust incident management system. Increased productivity, improved ROI, and a more robust organisational intelligence are all examples of the benefits these departments can expect.
- Incident management software makes data-driven decision making possible
Making informed decisions is at the core of any successful company. With big data flowing everywhere, it is essential, now more than ever, to get access to the right kind of information to help your company make data-driven decisions. Using software to manage your organisation’s incident reporting ensures proactive measures are taken to reduce the reoccurrence of an accident.
Finally, good incident management software allows you to do more than just report incidents and run necessary analysis reports. While this is what many incident management software on the market does, ours does so much more without the need for expensive software integrations.
Beakon’s incident management software saves time and money by offering a full suite of other functions that will make running your organisation’s health and safety programs a breeze. Project management, contractor management, and risk assessment are examples of additional features our incident management software provides.
The best part is that you do not need to pay extra to use any of these features. You can even take advantage of a free trial today to test run the product and see all the benefits yourself.