Incident Management best practices

Incident Management best practices

Improving incident management practices isn’t always easy. Although it is of high importance, often staff members don’t want to spend time learning about incident management. Let’s face it – it’s pretty boring for them. However, in the event of an incident or emergency, they need to know exactly what to do.

As a manager who oversees people it’s important to have a grasp on incident management best practices. This way, you can spread knowledge within your team and ensure that you are always complying with your legal and moral duties.

We’re rounding up some of the incident management best practices that every business should be aware of.

What is incident management?

Incident management refers to how a company or team responds to an incident. An incident could mean a variety of different things to different businesses, but what is important is that each business has clearly defined understanding of possible incidents and has clear instructions on how to manage them.

Without incident management practices in place, businesses can be liable in the event of an incident. Incident management helps to mitigate the disruption caused by an incident and reduce harm when an incident occurs. It allows businesses to continue business as usual whilst also maintaining their obligations to their employees and the public.

The stages of incident management can be defined in simple terms as identifying, analysing, reporting, correcting and managing hazards. The goal of incident management is to effectively report incidents and ensure that the risk of a potential incident is minimised in the future.

Why do businesses need incident management practices?

Businesses need incident management in order to protect their reputation, their employees and comply with their legal obligations. The WHS Act requires that employers notify the regulator of certain types of workplace incidents depending on how serious they are. 

This measure is in place to protect employees and businesses from putting a foot wrong, and to ensure that every safety incident at work is fully reported. Depending on how serious the incident, a business may be required to preserve the incident site. However, this will be relayed to the business via the regulator once they report an incident. 

The important thing to remember from a businesses’ point of view is to ensure that all relevant staff understand the incident reporting guidelines and are able to carry them out on behalf of your business. This is where cloud-based workplace training and incident management reporting systems are extremely beneficial.

Incident Management best practices

 

Train staff to report incidents as first responders

This tip relies upon training having already been completed before the point of an incident. In short, the first responder needs to have already had sufficient training in how to respond to an incident. 

A comprehensive ‘first responder’ E-Form on an online incident reporting system can help with this, and urge the first responder to take the right steps. With Beakon, all incidents that are reported will work through a built-in Risk Matrix and prompting questions to assess the incident effectively. Prior to the incident happening, it is essential that the first responder has already been briefed on the process of incident reporting.

 

Investigate the incident

It is best practice to investigate any incident that occurs in your workplace. This doesn’t necessarily mean that the incident has to be reported to a higher body, but it means that your business needs to report and investigate all incidents internally.

 

It is key that you assign mandatory investigations based on risk level, looking at things like why the incident occured, the root cause and Contributing Factor Analysis. It is also important that you review investigations for quality and accuracy before being released for action.

 

Analyse the incident and report to a regulator if necessary

In some cases the incident report will need to be escalated. In order to do this properly, you will need to analyse the incident and assess its seriousness and risk level.

An incident management platform means you will be reminded to escalate the incident report automatically based on your business rules. The complex administration of compliance can be tricky to master, but with a platform that embeds your Health & Safety framework, business rules, and industry and legislative requirements within it, you can rest assured that you are protected.

Record corrective actions

After an incident occurs, a company is required to take corrective actions to ensure that it doesn’t happen again. In order to do this, you may want to invest in a digital platform that allows you to create an online paper trace that can’t go missing. Providing corrective actions and showing how you are minimising risk is an essential part of compliance, and a best practice that should not be forgotten about.

 

Create a return to work program

 

When someone has been involved in an incident, it is a requirement that you support them in their return to work. Incidents involving an injury will mean that the individual will likely need time off, and may have special requirements when they return.

It is best practice to ensure that the returning employee’s needs are met, and that regular meetings are hosted to see how they are getting on.

 

Incident Management software that helps keep your business compliant

Incident management software helps to keep your business compliant and ensure that employees are protected. It is not simply about reporting an incident. A business must also be aware of the incident management that needs to occur in order to continually evolve and minimise incidents.

At present, we’re offering a free trial so that you can see how incident management works with Beakon software. Sign up now!

Key Aspects Of Health And Safety Legislation

Key Aspects Of Health And Safety Legislation

It can be easy for companies to think that health and safety legislation, or OHS as it’s also known, isn’t relevant to them. However, Occupational Health and Safety needs to be a top priority for all Australian companies of any size. Whether you work with 2 people or 200 people, ensuring that they are safe and well cared for on the job is an ethical, moral and legal responsibility.

As an employer, you have a duty of care to provide to your people. This means that things like reporting incidents, reducing workers risks and ensuring that adequate safety training is undertaken is essential as a legal requirement.

More companies than ever before are actively looking at ways to improve their own occupational health and safety management system, so that they can meet the needs of their people and abide by the OHS standards.

To help you understand what OHS entails, we’re looking at the key aspects of health and safety legislation that you need to know about.

  • Duty of Care

A business has a duty of care to ensure the health and safety of those at the business is not compromised. This means that no employee, contractor or visitor should be put at risk as a result of the activities of the business. As you can imagine, in high risk sectors this can be hard, however it is essential that employers are consistently assessing the work environment to minimise risk and abide by their duty of care to individuals.

Under duty of care there are regulations that ensure it is fair for both employers and employees. Ensuring health and safety in terms of the duty of care means eliminating risks as is “reasonably practical”. Duty of care means that employers need to be duly aware of risks and be seeking to minimise them. For more information on the obligations associated with each risk type, you can head to the WHS regulations to understand how you can comply with your duty of care.

  • Working with other duty of care holders

As someone who holds a position of responsibility within a company in terms of OHS, it is essential that you consult and coordinate with other duty holders. WHS regulations dictate that more than one person can have the same duty and therefore they will need to consult one another to ensure that they retain that duty and manage it effectively together.

So far as is reasonably practical, duty holders must “consult, cooperate and coordinate” with another business over the safety of a worker. This continues up until the point that there are limits on their influence or control of the situation. 

  • Consulting with workers 

The WHS act dictates that where practical, employees must consult workers on health and safety risks as they arise. This consultation process should take into account their thoughts and feelings on the matter as well as sharing vital information that will keep them safe.

This rule goes not only for direct employees but also contractors and labour hire employees too. A Learning Management System can provide an effective way to communicate with employees and contractors regarding health and safety.

  • Due diligence 

Due diligence features in the Work Health and Safety Regulation in order to ensure that individuals keep up a company’s end of the bargain when it comes to health and safety.

While a company may have duties and responsibilities overall, there are also obligations that individuals must abide by in order to be compliant with “due diligence”.  This part of the WHS ensures that individuals must do everything in their power, where reasonably possible to ensure that health and safety regulations are upheld. If individuals do not show “due diligence” then they may be personally responsible.

Safety And Compliance Software That Keeps You On Track

With safety regulations that must be respected and legal requirements that must be met, it is essential that businesses find the right systems to maintain compliance. These software systems could include learning management systems, incident reporting systems and safety management software.

With compliance software, companies find it much easier to stay on track with the health and safety legislation that must be met. Plus, with a digital trace, companies are able to protect themselves and better understand how their people are tracking in terms of health and safety. If you think your company could benefit from better health and safety management, why not contact Beakon to sign up for a free trial?

Online inductions: Are they effective?

Online inductions: Are they effective?

Are online inductions effective?

With COVID-19 having shaken how we do business, many businesses are opting to do inductions online now. This goes for traditional office setups, as well as businesses operating a site or working with contractors.

People have realised that online inductions are very effective and can speed up the process, whilst also requiring less manpower and offering a paper trail. These benefits have made them a rising star or 2020, with their popularity set to increase in 2021.

Here’s why your business might want to consider online inductions:

  • Offer your employees the chance to work in their own time

People learn in different ways, and at different times. With the online inductions you can allow your people to do self paced learning that they can complete at a time that suits them. It’s the ideal way to allow people to do their induction in their own time, whilst also creating a relationship with your employees whereby they know that their learning and safety compliance is their responsibility as well as your company’s.

  • Decreased operation costs

In person inductions can be very boring and repetitive, and they take a lot of time for a more senior employee to go through. This is essentially a waste of their valuable time, when the induction can take place online. Not only do you save on the costs of your people and their time, but you also save on things like room space, printed materials and external trainers. 

  • Online inductions allow you to record progress

Another key benefit of online inductions is that they are fully recorded. This means that your business is left with a paper trail of the training that an employee has completed which is great for both compliance and internal understanding of who has completed what. 

  • Consistency

With online training, you know that everyone is on the same page. Literally! Everyone completes the same training which means that you know that they are getting the same messaging, and that that messaging is correct. There is nothing worse than having a dispute and an employee saying “well I was taught to do x this way”. With online inductions, you know exactly what everyone was told, you know that it was consistent and you know that the employee signed off to say that they understand it.

  • Online inductions are mobile

One of the most troublesome aspects of in person training is that it requires people to be present. Online inductions can be completed wherever the employee is. Whether they want to work on mobile, a tablet or their computer, you can be sure that it will be easy for them to access their online induction and that they won’t have to pass on a piece of paper that might get lost. All of the information can be pulled up, at any time and any place on mobile.

  • Reduced risk with online inuctions

When you carry out inductions online you reduce the risks that are associated with putting a potentially untrained person in a high risk environment. Training online can allow you to fully train someone before they get onto the site, meaning that they will already have a good understanding of safety precautions.

What is a Contractor Induction Software?

A contractor induction software is an online solution that enables employers to quickly, and cost-effectively induct a new staff or contract worker. This software helps you to train your workers so that they arrive ready to work and compliant.

It should be noted that online induction could not replace a site-specific induction that will require meeting in person to cover any specific dangers or hazards. However, it is good enough to cut down on wasted time and allows everyone to be more productive.

As you can see, using technology to streamline your contractor induction programs will save you time and money. If you are unsure of how these benefits will work for your company, you can take advantage of a free, no-strings-attached trial of our online induction software.

 

Does health and safety software save businesses money?

Does health and safety software save businesses money?

One of the questions we are so often asked about health and safety software, is whether it will save the business money.

On the surface, it can look like health and safety software is an added cost as opposed to something that could save your business money. However, this couldn’t be further from the truth. 

Health and safety software can save your businesses huge amounts in insurance, injury claims and compliance costs, which can not only hurt your business financially but in terms of reputation damage too. Discover why health and safety software can be one of the best ways to save money, and ensure that you have the best practices in place as your business grows.

Here’s some of the ways health and safety software will help you save money:

Improve how your business responds

One of the main costs associated with health and safety that set people back are the response times and how the business responds to an incident.

These are the areas where mistakes can be made, incidents can be left unreported and ultimately the business can be liable. A significant amount of time and money can be saved by implementing more effective safety management and incident reporting systems that help you stay on top of everything that is going on within your business.

Your business could save money with these systems by improving the response time, minimising clean up, encouraging a faster return to normal productivity and preventing the need to replace damaged equipment.

Safety systems that help you set out how employees and contractors should respond to an incident can significantly improve emergency response time, which in turn saves money.

Does health and safety software save businesses money?

Avoid Penalties 

One of the main ways that businesses lose money when it comes to health and safety is when they don’t comply with rules and regulations and end up being fined.

Compliance is crucial to reducing fines and ensuring that things are done the right way on your site or project. With health and safety software in place employees are aware of the guidelines and have an easy to read guide on hand on their mobile or tablet. This helps to minimise error on the businesses behalf and means that your teams can identify and communicate with the right person when unsure of what to do. 

In this regard, the compliance goal becomes much easier to achieve and maintain, which reduces the likelihood of any penalties that can add up in the long run.

Does health and safety software save businesses money?

Reduce costs associated with accidents and incidents

The cost of having an incident occur on your site can be shockingly high. Correcting mistakes, paying fines, or paying out to compensate staff who are injured on your site can make a huge dent in your profits and in some extreme cases even put you out of business.

Having safety management software in place helps to reduce costs associated with accidents in two ways: 

  • Reduces the likelihood of the accidents 

The best way to avoid having to pay out for accidents is to avoid having them in the first place. Health and safety software helps your business do just that by ensuring that measures are in place to reduce the risk of an incident.

  • Ensures you are doing everything correct if something does happen

Sometimes accidents are just unavoidable, and in these moments health and safety ensures that you are covered and have done everything you can do reduce them and report them if they do happen.

Does health and safety software save businesses money?

Save on reputation costs with health and safety software

The immediate costs of an incident on your site are obvious – compensation costs, costs of temporary workers, sick leave costs, insurance premiums – the list goes on.

However, some of the costs that are caused by an incident are hidden. Included in these costs are things like reputation damage and team morale that can cause issues.

If your company reputation is damaged you may find it hard to generate new business, or keep your clients if they don’t trust that your business is operating safely. This is especially true in a small business scenario, where many clients may know each other, or your story may feature in the local news.

Your reputation both internally and externally can have a huge effect on your profits. People need to trust your organisation both from within and without in order for you to continue doing good business, and a health and safety system helps solidify that.

Does health and safety software save businesses money?

Reduce Insurance Costs when you have health and safety software

Another important and often overlooked cost-saving of health and safety systems can be lower insurance premiums.

When a business is able to show that they are compliant and have measures in place to reduce incidents, they will often see a drop in their insurance premiums.

Plus, you will also benefit from a lower rate of injuries and incidents on your site, which will help you in lowering your premium. In having less incidents, and dealing with them correctly when they do happen so that perhaps you don’t have to claim as frequently will ensure that your risk is lower.

This often results in cost savings through lower insurance premiums.

Are you looking for an exceptional health and safety software for your business? Discover Beakon Software today.

Contractor management software: do you need it?

Contractor management software: do you need it?

Contractor management software: Why does your business need it?

Contractor management software is an integral part of managing any company that interacts with contractors. Whatever your business does, if you work with contractors, using a contractor management system will enable you to get a handle on those operations.

Whatever contractors you use – from plumbers, to carpenters, to paving experts – you’ll be able to keep on top of their work a lot more effectively with proper software.

The advantages of contractor management software

Contractor management software has many advantages, as it consolidates all contractor data into one system. This helps to protect your business and keep contractors compliant, as well as allowing you to automate processes and ensure that all contractors across your company are adhering to the same rules and regulations.

With contractor management systems, your business will be able to access a range of new tools that will keep your contractors on track and make the management of their projects safer, more enjoyable, and more productive too.

Here’s why your company needs contractor management software…

1. Onboard your contractors effectively

When you start working with contractors you need to be able to onboard them quickly and effectively so that they can start work safely. Contractor management solutions allow you to onboard contractors and communicate with them to perform automated activities.

This significantly cuts down the admin time, and means that your Facilities Management team only needs to press a button and then chase the contractors for their information. This information then gets held in one complete database which is safer and more compliant than paper based methods.

Contractor management software: do you need it?

2. Engage contractors in the contractor management system

One of the main benefits of a contractor management system is that you can engage contractors in the process and provide them with resources and training to help them understand the software. 

A robust contractor management system will include training and onboarding contractors on all aspects of the software and program, including registering and uploading contractor company information (insurance, W9 information, etc.), checking in/out using our GPS check in/Out or IVR telephone system, submitting electronic proposals and invoices, and adhering to all of your organization’s specific procedures.

3. Avoid costly mistakes with contractor records

Contractor management software keeps track of contractors details so that you know who is qualified and insured to do each role. This helps businesses avoid costly mistakes, and also keeps everyone safe on the job.

It helps you remain compliant as a business by validating that contractors have the correct and up to date insurance and licenses.

Contractor management software: do you need it?

4. Improve the productivity of your team

Contractor management solutions help to save time and streamline the process of contractor management. Your facilities management team will have a lot more time on their hands once the basic paperwork is taken care of by automated systems, and they are able to use data and insights from their management system to pick the best contractors for each job.

With a solid database of compliant contractors on hand, your team will be a lot more productive.

Ready to learn more about contractor management software? Head over to our article on 3 things a safety manager should know.

 

What role does business software play in digital transformation?

What role does business software play in digital transformation?

Software is not everything to digital transformation, but it is very important. Software updates and more importantly the education and getting people to use the tech is crucial for digital transformation.

Technology and Digital Transformation are definitely linked. But their relationship is subtle and is worth examining. Understanding the true nature of Digital Transformation is essential to knowing what it means for our businesses and organisations. 

Two widely held statements about Digital Transformation and technology:

– Digital Transformation amounts solely to digitising products and services.

– Digital Transformation is driven by technology. So, to transform digitally you must adopt new technology.

These both require further analysis…

Digital Transformation is Digitisation

Digitisation is the systematic transfer of products, processes and services online – ecommerce, document storage in the cloud, app-based administration.

During the digital age, this process is necessary and beneficial for many businesses to survive.  It allows convenient collaboration and more accessible products.

However, in this instance it does not amount to Digital Transformation – it is merely a tool to increase efficiency.

Digital Transformation = Technology Adoption

Adaptation is often paired with competition. Adapt or fall behind. Business leaders strive to tackle that challenge – often through adopting the latest technology. 

Nevertheless, whilst adopting software and technology can certainly help success in the  long term, it is not strictly Digital Transformation.  The primary steps towards digital transformation start within the business itself.

Strategy and culture come first

  • Strategy is the place to start

Strategy sets a direction along which the business travels. Strategic processes define problems, understand the market, the customer and the available resources that are needed to generate advantage over competitors. 

There is no successful strategy without a culture to support the experimentation that comes with strategic decisions – free rein to test ideas and gather data. 

  • Engaging people is the next step

The next change comes with staff and customer engagement. That is, the ability to provide valued services or products. Good customer engagement is a vital stepping stone towards Digital Transformation. This is because, when businesses  engage with our staff and customers, it facilitates implementing innovative software that will accelerate the business forward.

  • Then it’s nailing down your processes

Instilling processes that keep the digital transformation going is the next challenge.  Businesses need to aim at continual cycles of innovation – where internal processes support the strategy and the correct culture sustains competitive advantage.

  • Once those elements are solidified, software comes in

Then comes technology. This is all on the chalkboard until the correct technology is put in place. This is the stage when software can make a HUGE difference to digital transformation, and when adopted and embraced by your people it can change the way that you do businesses forever. 

Technology is a Cog in the Machine of Digital Transformation

The digital revolution, powered by technology, is responsible for the rapid speed of change we are currently experiencing. There are a host of digital tools that perform tasks in different ways – from the internet, to  artificial intelligence, to nanotechnology and robotics.

It’s easy to keep referring to technology as the be all and end all. But viewed correctly, the salient point is that technology provides us with faster, more efficient, more convenient, affordable and accurate processes.

These processes achieve human goals. And it is those goals that need to be kept in the forefront of the business mind. The danger is to get bogged down in an arms race that doesn’t actually help you achieve your business targets. 

Only when a piece of software no longer helps you achieve those targets in the best way, should it be considered obsolete. 

Digital Transformation means creating digital businesses that are agile and innovative in the digital age. The opposite are businesses that are ‘doing digital’. 

So, what is the role of software in Digital Transformation?

Business software, like most technology, provides a solution to a problem. They are  tools, delivery agents, cogs in a machine. . 

The key to successful technology design revolves around a clear definition of a problem followed by an understanding of the context around that problem. Put simply, technology is just one of the change blocks that need to be assessed when undergoing a Digital Transformation.

Software gives us the means to undergo a digital transformation. It’s how we utilise it that will bring the changes we aim for.

5 ways that learning management software protects your business

5 ways that learning management software protects your business

Businesses can be fragile things – they need careful inspection and protection in order to survive. When you employ people, it’s essential that they understand their role and safety responsibilities, otherwise you put your business at serious risk.

Systems like Learning Management Software can be installed to help keep your business running efficiently. Take a look at the top 5 ways that Learning Management Software can protect your business.

Limitless E-Learning 

In the modern climate, E-learning has become very popular. Online training courses bring huge benefits to a company that chooses to implement it. Employees are able to expand their knowledge base by learning from experts across the world. The potential is limitless.

Cost effective

Not only is Learning Management Software a way for employees to gather from an unparalleled bank of information, it is also more cost-effective than investing in in-person training. These kinds of software applications function as virtual classrooms. Employees attend from whatever remote location that best suits their employment situation, meaning that productivity can remain high. 

Upskills employees 

Learning management systems generate virtual learning environments with set modules, resource sharing and time limits. They are environments where learning is carried out efficiently. This is important because it gives employees the chance to take the process of upskilling seriously.

As the system runs each new training module, employees will be able to dive into the E-learning with very little difficulty or wasted time. The result: a much more high-trained, highly-motivated workforce.  

Digital trace

Learning Management Systems make it possible to keep track of all the administration, documentation, reporting and delivery of e-courses. In larger companies, it can often be hard to measure or define employee development. But with management systems, every trainee’s progress is kept readily available and easily illustrated in reports. By using these reporting tools, administrators can monitor how well each individual is doing and tailor their training accordingly. 

Keeping an accurate digital trace of all E-learning is vital when it comes to aspects of training that affect safety, like health and safety training. Management systems are really good tools in maintaining strong compliance practice within a company. Reducing risk of non-compliance should be at the top of all companies’ to-do list. 

Understanding your team’s knowledge

Learning Management Systems are also incredibly useful for getting a holistic view of how much your organisation knows. Learning applications provide a detailed picture of how much each department brushes up on their knowledge and upskills their people. 

This is something that often proves difficult in organizations that operate across various different platforms. Data on how much learning is going on can be lost and therefore it becomes tricky you understand how much your people actually know. However, when training is run across a single Learning Management System, these figures are presented clearly. 

Learning Management Software For Your Business

Businesses suffer from disjointed approaches to E-learning – or training in general. These disjunctions often create internal confusion or even financial instability. However, management software can help tidy up the process and keep businesses protected from inefficiencies. Discover more now!

Things to look for in occupational health and safety management software

Things to look for in occupational health and safety management software

When it comes to occupational health and safety management, there can be no room for error. That’s why when you pick a safety management software it’s important that it’s the right fit for your business.

With the right safety management software your business will be able to safely manage risk, remain compliant and have time to focus on the other important elements of running your business.

To help you decide which safety management software to choose, here’s the things to look for in OHS software:

What Does OHS Software Need To Have?

  • Ensure that your OHS software can be customised

Every business is different, and therefore each safety management solution should be slightly different. Ensure that you can customise the software, as well as checking that the following essentials will be covered on the platform:

  • Pre-qualification
  • Contractor management
  • Job safety assessments
  • Training and inductions
  • Hazard management
  • Incident reporting

 

  • Look for a data checking function

An effective OHS system will be able to sift through your data and ensure its accuracy. Doing this manually can be very time consuming and not entirely accurate, so working with software that can check your data and automatically validate your records is essential.

This kind of data management aspect of safety management software also ensures that you remain compliant and are working in line with GDPR. Holding outdated records, or those records that have not been consented to can have serious consequences.

  • Opt for mobile solutions

Mobile software is becoming more essential in 2020, and to keep on top of safety on your site you need to ensure that your software is mobile. 

The benefits of investing in mobile software over desktop or paper-based systems are vast, but in general mobile software is safer, it allows open communication and real-time insights, and also allows remote working, which in the current climate is more important than ever.

  • Testimonials

Look for occupational health and safety management software that has been recommended and has customer success stories attached to it.

Some of the important things to look for are:

  • Do you know anyone who has used it or recommends it?
  • Does the company have experience of working with businesses of all sizes across a wide range of industries?
  • Do you trust the customer service? What do reviews say about it?
  • Has the company received any industry awards for its customer service or products?
  • Cost-effective 

Being cost-effective is one of the most important aspects of choosing an OHS software system. You have to ensure that you are spending on a platform that can give you all that you need, at a cost that is reasonable. However, that doesn’t always mean you should opt for the cheapest option, it is about value for money over the cheapest solution.

You may also like to think about the cost savings you could make vs the outgoing cost. Remember also that not having an effective OHS system in place will cost reputation damage as well as financial.

  • Scalability

Look for the option of scalability within your OHS software system as the requirements of your business might change over a period of time. Many businesses are now choosing cloud-based safety management software solutions so that their software can grow and evolve as the business does. Cloud-based software is highly scalable and can keep up with your business needs as you grow.

Are You Looking For A Safety Management Solution?

Beakon’s fully customisable Safety Management software offers a digital solution to safety management.

Beakon’s Safety Management software includes:

  • Hazards, risk, Incident and injury reporting.
  • Risk assessments and action management.
  • Clear, simple and intuitive interfaces.
  • Simple, ‘open’ workflows, Automated reminders.
  • Dashboard reports.

To learn more about Beakon’s market-leading offering, take a look at who we work with for more information. You can also read up on one of our recent articles on how big your business needs to be to invest in safety management software.

Top 5 things people forget when running a project 

Top 5 things people forget when running a project 

So, you’ve just been handed a project that you’re overseeing from fruition to completion – congrats! Managing a project is a really exciting step and means that you must be doing something right!

However, as exciting and interesting managing a project is, it’s important to take the responsibility seriously and understand what is involved. There are some things that we all think of when we think of ‘managing a project’, like managing stakeholder interests, building and working to timelines, and managing an array of people to meet the end goal.

These are all crucial parts of the puzzle, however there are also some classic elements of project management that people forget about. Often, these tasks sneak in at the last minute and create a sense of overwhelm that can be avoided altogether if people knew what to look for at the start.

To help you smash your project, we’re compiling a short list of the things people often forget about when running a project. Take a look…

1. Permits to work

This is crucial to allowing work to commence, however often people leave it to the last minute or forget about it altogether. Once you’ve found the right employees or contractors, it’s essential that you give them a permit to work that officially and formally notices their skills.

Permit to work is going to ensure that you have the right people on the job, that are able to carry out the work safely. Not only does this reduce risk, it also means that your business will be closer to achieving compliance. 

2. Communication channels

When managing a project, there will be a lot of people that you need to communicate with at one time. This means that you will need to have the right infrastructure in place to do that. Before the project starts, think about how you will communicate with your teams and ensure that everyone is comfortable with how they will work. 

Everything from visitor management to the project timelines will need to be shared and communicated, so setting up clear channels of communication prior to the commencement date will set you up for success.

3. Risk assessment 

Don’t forget to assess the risk before you start and then continuously manage it as the project goes on. Risk assessment is one of those things that people tend to forget about until they realise that they need it – by which point it is often too late as an incident has already occurred.

Get to grips with some risk assessment tools that will help you proactively manage risk and reduce incidents as much as possible.

4. Monitoring and control

When running a project it can be easy to forget to monitor and control any changes to the original plan. This is where clear communication comes in, and it is important that you have alerted everyone to the fact that changes need to be tracked and documented so that everyone is on the same page.

Good monitoring and control practices will help to manage everything from risk, quality, time and cost and will keep you on track with the project life cycle.

5. Documentation

When things get heated and pressured, sometimes the documentation can be the last thing on your mind. However, effective documentation is crucial to running any project and will cover your back in the event of anything going wrong. 

Despite the importance of clear and accurate documentation, often project managers forget to keep on top of it. This is often because companies still work with paper based systems that require hours of labour to complete. They then need to be passed around to several people to sign off and filed (usually in a quick paced environment where things can get lost).

To reduce the likelihood of documentation getting lost or mis-managed, it’s a great idea to look into easy-to-use documentation software that will make managing your project a breeze. Beakon specialises in these kinds of documentation aids that cover everything from risk management, to visitor management, to contractor management and ensure that all of your most important documents are online.

To learn more, head over to our contact us page and drop us a line. We’re always keen to discuss your project management needs, no matter what industry you work in!

Work Solutions To Visitor Management

Work Solutions To Visitor Management

Work solutions to visitor management are becoming more and more important to all organisations. From schools, to government institutions, to construction sites – knowing who is on your site and ensuring that they comply with set legislation can be essential to keeping everyone safe.

For many businesses, paper-based visitor management systems such as guest books and nametags are the only visitor management system they ever operate. These systems have been around for years, and for the most part can provide an accurate account of visitors. That is, until something goes wrong.

In the event of change or disruption, paper-based visitor logs can be hard to keep track of which can cause serious issues.

These outdated, manual systems lack the type of protection your organisation requires when it comes to managing unwanted visitors. However, a modern visitor management system, like Beakon’s work solutions to visitor management, can quickly fix these problems.

What Is The Work Solution To Visitor Management?

When assessing the best work solutions, a visitor management system is one of the best things you can implement to make building security and employee safety easier. The main work solution to visitor management is a system that is able to keep up with the security demands of your business.

Implementing this kind of visitor management software will increase your organisation’s efficiency and help you operate in an agile way. Visitor management software leverages your facility’s cameras, scanners and other identification software you currently use to screen all your visitors, register and badge them automatically. 

Your lobby staff will also be notified of any visitor’s arrival, thus saving time and keeping all the data in one place for easy access. This is much more effective than a manual, paper-based system.

What Are The Benefits Of Implementing A Visitor Management System?

There are so many benefits to implementing a visitor management system, take a look at some of the main benefits of this work solution:

  • A visitor management system offers Improved security and employee safety

Security and safety are essentials for every organisation, and using a software-based visitor management system for your company helps with proper identification of visitors quickly, effectively and accurately.

  • A visitor management system offers financial savings

A good visitor management system is a great work solution in terms of cost savings. Reducing operational costs is a significant factor in the growth of any company. While not immediately obvious, having a poor visitor management system will cost you money.

Breach of security, identity theft, paper documents and files are all examples of operational costs of a paper-based visitor management system. However, Beakon’s visitor management software will help you streamline and automate the entire visitor registration process.

  • A visitor management system is a great work solution for visibility and accountability

Knowing where people are and where they have been, can be an essential on site. 

Our visitor management software provides a detailed log about who has visited your site and where they visited so that you can track movement and detect any odd behaviour. This information will come in handy in the event of any catastrophic event, and closes any gaps that paper-based systems often miss.

  • You’ll be able to grow and remain flexible

One of the main benefits of a visitor management system is the way in which you can grow your business, whilst maintaining safety as a priority. Flexibility and scalability are the hallmarks of any excellent visitor tracking system. A good visitor management software can easily be customised to fit your organisation’s needs.

Beakon’s visitor management software is a great tool that does all that more. With a simple to use interface, our visitor management system gives you the flexibility to make changes as fast as you want.